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The part that isn't software.

A clinic management system does not install itself, and no clinic has a spare month to work it out. These are the three engagements that get a clinic from whatever it runs today to running on YilaMed.

Custom implementation & integration

You do not have to replace your clinic system to use the clinical AI agent. We run it inside the CMS you already use, or connect to it server-to-server through our API — both paths are live today. If you are moving onto YilaCMS and the standard build does not fit how your clinic works, the bespoke side is the same engagement: extra modules, your own workflow, your own report and label formats, your own data shapes.

  • Agent embedded in your existing CMS
  • Server-to-server API integration
  • Custom modules and workflows on YilaCMS
  • Your report, label, and prescription formats

Migration from your current system

This is engineering work we do per clinic, not a button. Only inventory has a general importer; for patients, EMR history and prescriptions we read an export of your real data and write the mapping for your system specifically, because no two clinic databases are alike and yours decides everything that follows. The result is loaded into a tenant on our staging environment that only you can see, and you check it against the originals — patient by patient, prescription by prescription — until you are satisfied nothing was lost or mangled. Only then do we agree a cutover date. We do not quote a duration before seeing the data; anyone who does has not looked at it.

  • Mapping written for your system, and shown to you first
  • A staging tenant only you can see, verified before cutover
  • Patients, EMR history, prescriptions, dispensing, inventory
  • Cutover on a date you pick

Setup, training & go-live

A configured system is not a used system. We set the clinic up properly — doctors and roles, the role × clinic permission matrix, your formulary and herb inventory, your price list and packages — then train the people who will actually touch it: front desk on appointments, queueing and billing, practitioners on the EMR and the AI agent. We stay reachable through the first live days, when the real questions arrive.

  • Doctors, roles, and the role × clinic matrix
  • Formulary, inventory, price list, packages
  • Front-desk and practitioner training sessions
  • Support through the first live days

Switching

Coming from SmartCMS?

Three sentences, then a conversation. No feature-grid arms race.

1

What comes across

Inventory and product data we import with the tooling that already exists. Patients, EMR history, prescriptions and dispensing records are hand-mapped against your specific system — there is no generic importer for those and we would rather say so than discover it on your data. You approve the mapping before anything is written.

2

NEHR / CHAS / Singpass

NEHR data shape is in place. CHAS claim flow and Singpass identity are still on the roadmap — ask us exactly where each one stands before you switch.

3

What you gain

AI scribe + 6-school differential diagnosis on every consult, plus a patient-facing app already shipped.

Talk to us about migratinginfo@yilamed.com

White-label & partners

Want to run it under your own brand?

Other clinic-system vendors, groups, and institutions can white-label our products and have us tweak them to fit — your brand, your workflow, connected to what you already run. We are early on this and would rather talk it through than publish a programme, so tell us what you are building and we will tell you plainly whether it fits.

Talk to us about white-labelling →
Tell us about your clinic

info@yilamed.com · Singapore